This Privacy Policy explains how Pocket Flix ("we," "us," or "our") collects, uses, discloses, and protects your information when you use our mobile application, Pocket Flix (the "App"). Please read this Privacy Policy carefully. By downloading, accessing, or using Pocket Flix, you consent to the practices described herein.
1. Information We Collect
To provide short drama streaming services, manage virtual reward/cash-out programs, and prevent fraud, Pocket Flix collects the following types of information:
- Account & Profile Information: When you register or log in (via Google, Facebook, or email), we collect your user ID, profile name, profile picture, and email address.
- Reward & Payment Details: To process cash-outs, gift card redemptions, or rewards, we may collect payout details such as your PayPal email address, digital wallet address, or relevant third-party payment account IDs.
- Usage & Viewing Data: We collect details about your interactions with Pocket Flix, including short drama episodes watched, viewing duration, watch history, ad impressions, in-app tasks completed, daily check-ins, and reward redemption history.
- Device & Technical Information: We automatically collect device identifiers (such as Advertising ID / GAID / IDFA, IP address, device brand/model, OS version, language settings, and network connection type).
- Location Data: We may approximate your location based on your IP address to offer region-specific short drama content, targeted advertisements, and compliant reward fulfillment.
2. How We Use Your Information
We process your data for the following purposes:
- To provide, personalize, and maintain Pocket Flix's core services, including video streaming and playback.
- To track, calculate, and fulfill virtual coins, rewards, cash-outs, and gift card redemptions.
- To serve personalized advertisements and promotional content (e.g., rewarded video ads, interstitial ads).
- To detect and prevent fraudulent activities, duplicate accounts, bot operations, and abuse of the reward system.
- To analyze user trends, optimize video loading speed, and improve overall App UX/UI.
- To communicate with you regarding updates, customer support, and account notifications.
3. Advertising and Analytics Third-Party SDKs
Pocket Flix integrates third-party Software Development Kits (SDKs) to facilitate reward fulfillment, ad delivery, and analytics. These third parties may collect and process information about your device and interactions:
- Ad Networks: Google AdMob, Unity Ads, AppLovin, IronSource, Meta Audience Network, etc.
- Analytics & Performance: Firebase Analytics, AppsFlyer, Adjust, Google Analytics.
- Payment Processors: PayPal SDK, Stripe, or local payout providers.
These third parties operate under their respective privacy policies. We encourage you to review their terms.
4. Fraud Prevention & Anti-Cheating Policy
Important Notice on Fair Play
To maintain a fair ecosystem for all users and advertisers, Pocket Flix strictly prohibits fraudulent activities, including the use of VPNs/proxies, auto-clickers, emulators, multiple account creation on a single device, or fake task completions. We reserve the right to collect hardware identifiers to detect violations, freeze rewards, and terminate non-compliant accounts.
5. Data Sharing and Disclosure
We do not sell your personal data. We may share your information under the following circumstances:
- With Service Providers: Trusted third-party vendors assisting in cloud hosting, video delivery, payment processing, and fraud detection.
- For Legal Compliance: When required by law, subpoena, court order, or governmental regulations.
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
6. Data Security & Retention
We implement reasonable technical and organizational measures to safeguard your personal data against unauthorized access, alteration, or disclosure. We retain your information for as long as necessary to fulfill the operational purposes set forth in this policy or to comply with legal, accounting, and anti-fraud requirements.
7. Children's Privacy
Pocket Flix is intended for a general audience and is not directed to children under the age of 13 (or 16 in certain jurisdictions/EU). We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately, and we will promptly delete it.
8. Your Rights and Choices
Depending on your jurisdiction (e.g., GDPR in Europe, CCPA in California), you may have the following rights regarding your personal data:
- Access & Correction: Request a copy of or update your personal information.
- Data Deletion: Request the deletion of your account and associated reward history.
- Opt-Out of Targeted Ads: Reset or disable your device Advertising ID via your device settings.
9. Contact Us